Fintech Company GCash, in partnership with DICT, to Establish Swift Incident Response System to Combat Fraud and Cybercrimes

MANILA, Philippines — GCash, a leading fintech company, announced its plans to establish a swift incident response system in cooperation with the Department of Information and Communications Technology’s (DICT) Cybercrime Investigation and Coordinating Center (CICC) to combat fraud and cybercrimes on its platform.

During a press conference on Monday, DICT Secretary Ivan Uy emphasized that the partnership with GCash aims to establish a “rapid incident response” to address fraud-related crimes committed through the platform.

“The collaboration puts together rapid incident response mechanism so the public can be protected in time,” Uy said.

According to CICC Undersecretary Alexander Ramos, the initiative between GCash and the CICC will “properly protect” the public and prevent online scammers from getting more victims. Ramos also advised victims of online scams to promptly report incidents to GCash and the CICC, rather than posting on social media.

In a separate press release, GCash stated that it will continue to “leverage capabilities” to “synergize efforts in combating cybercrime activities, and improve cyber capabilities and resilience.” The fintech company also revealed that 94 million Filipinos have used the e-wallet, along with six million merchants. In addition, GCash mentioned that it had blocked over four million fraudulent accounts and taken down 810 phishing sites and 45,000 malicious social media posts and accounts as of 2023.

On the other hand, the Philippine National Police reported that swindling or fraudulent schemes are the top cybercrime in the Philippines, accounting for 15,000 incidents as of January 6.


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